Heckler

The available 2024 range spans from the R at $5,449 to the XX AXS RSV and X0 AXS RSV at $9,199, with the S at $6,349 and GX AXS at $7,599 in the middle. That spread gives the Heckler 9 a clearer price ladder than many premium eMTBs, though Santa Cruz still sits toward the upper end of the market. Based on reviewer consensus, the mid-range builds are the more convincing value plays, while the top RSV models are aimed squarely at buyers who want premium wireless drivetrains and Santa Cruz’s higher-end finish rather than maximum spec-per-dollar.

Review commentary around the lineup suggests the sweet spot is in the middle of the range, where riders get a more performance-oriented package without paying flagship money. By contrast, lower-end builds have drawn some criticism in past model years for pairing a premium frame with more basic drivetrain and brake choices. The broader value argument for the Heckler 9 is less about raw parts count than the frame platform itself: a 720Wh battery, modern frame standards such as UDH compatibility and a 31.6mm post, and the long-term support Santa Cruz is known for.

Reviewers consistently describe the Heckler 9 as unusually intuitive for a full-power eMTB. Across outlets, the recurring theme is that it avoids the dead, cumbersome feel that often comes with a 720Wh battery and Shimano EP8 drive unit. Testers from BikeRadar, Bicycling, NSMB, and others characterize the bike as predictable, composed, and easy to ride hard immediately, with several noting that it seems to “disappear underneath” the rider. The VPP rear suspension is a major part of that impression: reviewers praise its small-bump sensitivity and notably supportive mid-stroke, saying it gives the bike useful feedback when pumping terrain or pushing into jump faces rather than feeling vague or wallowy.

There is also broad agreement that wheel choice meaningfully changes the bike’s personality. The MX version is repeatedly called more playful, quicker to turn, and better for riders who like to slash corners and move the bike around, while the 29er is seen as the more stable, traction-rich option for steep technical climbing and higher-speed descending. Reviewers were similarly positive about climbing performance, citing strong technical grip, a comfortable seated position, and efficient suspension behavior under power. Range from the 720Wh battery was another clear strength, with one tester reporting 38% battery remaining after roughly 19 miles and 1,800 feet of climbing on Moab’s Slickrock.

Criticism is mostly focused on details rather than the core ride. Several reviewers felt the Fox 36 chassis was adequate but not ideal for the bike’s roughly 49–50 lb mass when ridden very aggressively, suggesting a Fox 38 would offer more precision on harder enduro-style terrain. Singletrack also questioned the real-world seated position, arguing the effective 76-plus-degree seat angle can feel slacker in practice and may require the saddle to be pushed forward on steep climbs. Other recurring complaints include Shimano EP8 motor clunk, some internal cable rattle, limited dropper insertion depth, and the sense that base-level builds are expensive relative to their component spec.